John Campbell Owner of Fresh Living
For reasons of privacy we can’t show the names of our customers here. However, you can contact us regarding a success story and we can connect you with our customer.
Ask the questions
No question is a stupid question
Good Morning, I hope you are well, I just wanted to let you know that I will be going ahead with this quote. Mainly because whenever I have called to ask my stupid questions I have been impressed with the level of service and time I have been given by your staff. This contamination is an issue that has caused me a lot of worry but I feel happy and confident leaving it in your hands.
Prompt response to my query
I wanted to pass on my commendations to the crew that worked on our job, most delighted with their friendly jovial attitude and professionalism, a credit to your business. Most grateful too for all the prompt communications and office work as well
We were in the unfortunate position of having a rental property that had become badly contaminated
After having it tested to determine the contamination levels, we had to take the next step of deciding which company to engage to remediate the property. The quote was competitive and was in between the other two quotes we received. The key reason we selected this quote over the cheaper quote was primarily that his company offered a guarantee to come back and clean the house again if it failed post-remediation tests, but secondly their extensive experience (as compared to their less experienced competitors) gave us comfort that they knew what they were doing and would achieve the results that we desired. Work on our property was started within 10 days of us accepting the quote, and the property was successfully cleaned up with a post-remediation test coming back clear. We are now redecorating the house and will be able to sell it with a clear conscience, knowing that it is one of the cleanest houses in Palmerston North!
No job to big or small
You recently preformed a programme which involved inspection and cleaning of a contaminated house
As the property belongs to my Daughter who lives overseas, I was responsible to act on her behalf. I found Fresh Living to be very professional in their handling of the situation and their ability to explain what was to be achieved once the problem had been identified, the cleaning was carried out promptly and effectively and I personally would like to thank you for your efforts.
If at first you don't succeed
Hi John, Thank you for managing this process through to a successful conclusion. It was great to have your support. Please also pass on my thanks to your team. They were very friendly and professional to deal with. I was rather impressed how well the home has been cleaned with minimal damage to the plaster and wall paper. I'm actually looking forward to doing the painting. Best regards
World of Difference
I will refer you to my friends
Good Morning Heliena, I want to thank you once more for all of your help on this matter, it really has made the world of difference to how this situation turned out, and although I hope none of my friends or colleagues end up going through this I will certainly be recommending your services.
When you make a Property Managers day
Hi Heliena, Thanks for the reports, the flats looks way better than I was expecting post clean-up! Please pass on my thanks to your entire team.